Revel POS online ordering

Order History

Overview
Column Headers
Order Details

Overview

Sample Order History Report

This report displays all orders taken in a given time frame. This report allows clients to see a brief overview of each order taken, including the when the order was created, when it was closed, the employee that processed the transaction, and the sales generated along with the payments collected for those sales. If you require more in-depth information for a particular order, you can either click on the line item containing the order in question, or look up a particular order in the search field, to populate the Order Details.

Column Headers

Reporting No. – This reporting number is reflective of the order in which the orders were taken on that particular establishment. Meant for clients with more than one location that require consecutive order numbers for tax purposes.

Order No. – The order number is reflective of the order in which the orders were taken on that brand. Clients with more than one location will notice that an order number may skip from 100 to 102 for one of the locations, only to find order number 101 in another. Order numbers are therefore shared across all establishments.

Note that order numbers may skip even in businesses with just one location/establishment. This is because an order had been created, all items deleted, and then cancelled on the POS. Revel marks this cancelled order as an order on its servers nevertheless, but will not display it in the order history. Clients who require consecutive numbering should rely on Reporting No. instead.

Offline No. – This number is reflective of the order number if it is processed offline. Note in the sample image that Order No. and Offline No. match in the majority of instances (e.g. Order No. 609 corresponds to Offline No. 609). However, Order No. 583 has Offline No., which means that the internet was down when the order was opened (but was then synced to the server after the internet went back up). If you see a large number of offline numbers that differ from your order numbers, please contact your internet service provider and ensure that you have strong, consistent internet connection.