Verifone VX670 battery not charging

VeriFone part number: M267-U00-00Product code: PWR/VERI/VX670680/FFBASEWireless Terminal Solutions offer the official Verifone charging base. Using the correct charging base is paramount and using an unauthorised product can affect the performance of the device.All that simply needs to be connected is the power supply with connection to mains power and the terminal will charge. No Internet or Phone line required for charging of the unit. This fully-featured terminal base provides simultaneous charging for your VeriFone VX670 or VeriFone Vx680 and also a spare battery (not included) and has two USB ports to the rear.Power supplies and all other cables are not included, and can be ordered separately.