Elavon Ingenico password

Learn more about Converge Mobile using the answers to most frequently asked questions. If we didn’t answer your question here, fill out the form to the right or give us a call. We’re here to help.

How do I get started?

Getting started is easy. You’ll need a Converge account, the Converge Mobile app to use with your supported mobile device and either the Ingenico iCMP PIN pad or Ingenico RP457c card reader. Email or call us, and we’ll get you setup right away.

What payment types does Converge Mobile accept?

You can accept debit and credit cards, including magnetic stripe cards, chip cards, contactless cards and mobile wallets, like Apple Pay™. You can also record cash transactions and calculate change.

Why is a PIN pad important?

As of October 1, 2015, all businesses that accept in-person payments must be able to take chip cards embedded with microchips, or risk being responsible for counterfeit card fraud losses. Chip cards can provide better protection of card data than traditional magnetic stripe cards, which data thieves can easily skim for cardholder information. Additionally, the policies of some payment networks, including MasterCard®, American Express® and Discover®, will cause businesses to bear losses for lost, stolen and non-received/issued (NRI) card fraud when a chip and PIN card is presented fraudulently and your POS device does not support PIN.

Can I offer my customers receipts?

Yes! You can easily email your customers receipts or print using a supported Bluetooth printer.