JCB EFTPOS

For processing of American Express and JCB cards, Payment Express customers are required to obtain an American Express "merchant number" and "terminal ID" exclusively for Payment Express use.

If you are an existing American Express merchant call American Express directly on 0800 800 855 option 3 and ensure your current merchant number is exclusively in use with Payment Express. If not please request an additional merchant number exclusively for Payment Express use. Please also request that American Express issue a terminal ID for the Merchant number to be used in Payment Express processing. The "terminal ID" provided by American Express will take 1-2 business days to be loaded by American Express.

If you are not currently an American Express merchant call American Express directly on 0800 800 855 option 4 and discuss becoming an American Express merchant, requesting a "merchant number" and "terminal ID" for Payment Express use.

We can load this merchant number as soon as you give us the terminal ID and at that stage we can tell you if it is active yet or not. If the terminal ID is not active when Payment Express load it you will need to follow up with American Express Directly on 0800 800 855 option 3 to confirm if/when your terminal ID is operational.