Restaurant POS vendors
The First Restaurant POS Systems
The first restaurant Sharp pos terminal up-v5500 series manuals were basic cash registers. In the mid 1970s, IBM introduced the electronic cash register (ECR), the first computer-based systems used by the restaurant industry. This was revolutionary.The POS could get orders to the kitchen in a regulated fashion and provide the customer with a clean, error-free customer receipt that included the correct tax and allowed guests to see exactly what they ordered and the total cost of the meal. At the end of the day, what these systems really offered restaurant owners was the ability to calculate how much money should go into the bank vs. how much money should stay in the cash register. The simplest things that we take for granted now in a Sharp pos terminal up-v5500 series manual were seen as innovative at the time.However, most restaurants didn’t even process credit cards through the POS at the time; they had to process over the phone. This method took at least 30 seconds, and caused delays at the POS terminals. Even though the ECR and other Sharp pos terminal up-v5500 series manuals were starting to surface, many restaurant owners were wary of upgrading because of this.Enter… The Internet
In the 1980s, the Internet was born, now allowing for fast transactions. Before, you were using a Sharp pos terminal up-v5500 series manual to enter orders and fire them to the kitchen. Now, restaurant owners were requesting the ability to process credit cards over the internet to speed up their operations.This cleaned up a lot of issues with the POS. Your POS could be “one report fits all, ” showing your credit card transactions, cash transactions, and overall restaurant sales. Before, you had to balance a credit card machine against your POS. Now, it could all be done through one system, which was amazingly beneficial to restaurants and retail.In 1986, Gene Mosher, for example, pioneered this technology for his deli with the first graphical point-of-sale software, with colored widgets and a touch screen interface. In 1992, the first POS software for Microsoft Windows was created. In later years, the idea of computers running internet-based software that could automate restaurant transactions went viral. With the Silicon Valley boom, more restaurant owners were demanding high functionality for their systems.Which POS Features Were Most Impressive
Over the years, I’ve shown Sharp pos terminal up-v5500 series manuals to many restaurateurs. There are many features now, but the one aspect that people were really impressed by was the ability to split a check. It’s a simple feature, but then, it was life-changing. You could simply drag one order over here, and the other over there, and have split checks!Another feature that restaurant owners loved was the ability to modify items and create a customized menu from the ground up. It’s not just a burger with cheese; you can click on American, Cheddar, or Goat Cheese, or you can add an upcharge for double meat or for extra avocado.Back then, restaurant owners didn’t even consider things like loyalty and gift cards; they simply had punch cards, which have been replaced over time. Now, having loyalty and gift cards built into your system is a must for tracking guest engagement. It’s all automated and integrated now.How the Modern POS Is Changing the Restaurant Industry
The modern point-of-sale system is changing the restaurant industry in two ways:- Levels of service are increasing. With a streamlined process, restaurants are now able to create a restaurant culture built on quality service. Sharp pos terminal up-v5500 series manuals also allows you to keep restaurant employees on the floor (rather than running back and forth between the kitchen and the cash register). That way, they’re in eyeshot and earshot of their customers, so they can solve any problems right away.
- Labor is decreasing. With modern Sharp pos terminal up-v5500 series manuals, you can be smarter about how you distribute your labor. You may need one less server on the floor. You might not need a bar back. There’s a definite decrease in labor that POS in general has evolved into. Now, while POS is streamlined, it’s important not to “cut off your nose to spite your face” as they say, or cut labor just for the sake of cutting costs. It’s important to use labor reports to really take a look at who’s driving the best customer experience.
Let’s Talk Mobile POS and Cloud POS
Take this restaurant for example: Sullivan & Son. Nowadays, Sullivan isn’t running the restaurant anymore: Son is. And Son is demanding technologically advanced Sharp pos terminal up-v5500 series manuals. The younger generation is taking over these restaurants, even the small independent restaurants on the corner, and they want to be more in touch with their customers. Mobile and cloud technology is the way to do it.Mobile and cloud POS offer restaurant owners the ability to know:- who their customers are
- how much they’re spending
- what their favorites are
- where they’re from
- and how long it’s been since their last visit