Aloha POS Guide

Go mobile – take the checkout counter to your customers

In the conventional retail business model, people wander around your shop looking for things to buy and then bring them to a checkout counter to pay. But that model is changing fast.

Tablets and smartphones now enable your staff to take the checkout counter to your customers. With good POS software and a simple plug-in scanner, a hand-held device can become a mobile checkout.

This means you can rearrange your store so it's more attractive to your customers, instead of having to design it around a fixed checkout counter.

Increase your sales with on-the-spot purchasing

With mobile POS, your staff no longer have to wait for buyers to come to them – they can approach customers anywhere in the store and help them make their buying decisions. And if the POS software is integrated with good accounting software, your employees can handle credit card payments immediately and email the customer their receipt.

The big advantage of this is psychological – your retail staff can strike while the iron is hot. Customers are more likely to make assisted purchases on the spot, rather than pick up an item by themselves and carry it to the checkout. By removing that psychological barrier to purchase, you're likely to increase your sales.

Knowledge is power for employees

Staff turnover can be high in the retail sector, partly due to employee dissatisfaction. Some companies don't give their staff the tools they need to do their job properly.

Information is key to selling. The more information you give your employees about the range of products your business offers, the easier and more fulfillling their jobs will be. Your staff might not be able to retain detailed knowledge of your entire product range, but the next best thing to having that information in their heads is having it in their hands.

A good quality, easy-to-learn Sharp pos terminal up-v5500 series manual will supply in-depth information about the products you sell, with useful references to related items, up-selling suggestions and sales tips. This will help your employees do their jobs better.